An Overview of Taylor’s University & Its Alumni Association

Taylor’s University, established in 1969, is one of Malaysia’s leading private higher education institutions. Renowned for academic excellence, industry-relevant programs, and strong global connections, the university has built a large and diverse alumni network across multiple countries and professional fields.

The university, supported by the Taylor Alumni Association, places high importance on sustaining meaningful connections with its graduates. As the alumni community grew in size and international reach, Taylor’s recognized the need for a more scalable, digital-first approach to alumni engagement that could deliver real-time communication, inclusive participation, and personalized experiences.

Challenges

While Taylor’s University had a well-established alumni base, it faced several limitations that impacted engagement:

• Geographical Dispersion: With alumni living in more than 70 countries, centralized coordination for events and communication was complex and inconsistent.

• Limited Real-Time Access: Alumni often missed important updates or found it difficult to stay informed through traditional channels.

• Event Participation Gaps: Attendance at key events such as Taylor University Homecoming was inconsistent, largely due to impersonal outreach and limited access options.

• Lack of Digital Identity: There was no unified digital system to verify alumni or facilitate seamless access to events and services.

Solution: Implementing Online Alumni Management System

To address these challenges, Taylor’s University adopted AlmaShines, a centralized online alumni management system designed specifically for higher education institutions. AlmaShines provided the tools and flexibility to modernize communication, simplify event management, and support digital identity access across its growing alumni base.

Key Features and Strategic Initiatives:

• Event Management: The university organized over 25 alumni events, spanning convocations, reunions, networking sessions, and cultural gatherings.

• Digital ID Cards: More than 7,500 alumni claimed digital ID cards, allowing secure access to institutional resources and events.

• Mobile App Accessibility: 7k + alumni downloaded the dedicated app, enabling real-time engagement and updates.

• Global Outreach: Taylor’s hosted regional reunions in Maldives, Indonesia, China, Bangladesh, and Sri Lanka, fostering strong global alumni ties.

• Diverse Program Formats: The platform supported events ranging from formal convocations to unique cultural experiences such as Hotpot with Taylor’s, The Charm of Chinese Tea Culture, and Bonds Over Durian.

Results achieved By Taylor’s University

Alumni Engagement Highlights: 

Event Highlights:

• Convocations: January 2024, June 2024, February 2025, and July 2025

• Major Alumni Gatherings: Taylor University Homecoming 2023 and 2024

• Regional Reunions: Maldives, Sri Lanka, China, Bangladesh, and Indonesia

• Cultural and Social Events: Flavours of the East, Bonds Over Durian, Charm of Chinese Tea Culture

• Professional Development Activities: Entrepreneurial Exchange, Validation des Acquis de l’Expérience Networking Session, Alumni Journaling Workshop

Participation from Taylor University notable alumni also contributed to the events’ success, providing inspiration, mentorship, and strong advocacy for alumni-led initiatives.

Conclusion

Taylor’s University has set a new benchmark for higher education alumni engagement by embracing a digital-first, platform-based strategy. With measurable improvements in participation, global connectivity, and personalized experiences, the university has built a vibrant, sustained alumni community that reflects its values of inclusivity, innovation, and excellence.

Whether through flagship reunions like Taylor University Homecoming, regional networking events, or cultural celebrations, this transformation in alumni engagement was made possible by AlmaShines — the digital platform that enabled Taylor’s University to streamline communication, personalize outreach, and drive global participation.”