Alumni Success Stories: How NCHMCT Captured 84 Journeys

How NCHMCT used Almashines to collect 84 alumni success stories in one campaign , turning IHM journeys into a powerful institutional asset.
84 Alumni Submissions
High-response participation during the campaign window
↑ Significant Engagement Growth
Noticeable increase in alumni activity on the platform
1 Unified Storytelling Hub
All alumni journeys captured into one scalable institutional asset
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How NCHMCT Turned “My Journey After IHM” into a High-Response Alumni Storytelling Engine

National Council of Hotel Management and Catering Technology x AlmaShines

The Real Problem: Alumni Data Exists. Alumni Voice Doesn’t.

Most institutions today have access to thousands of alumni records. But very few can answer this:

How many alumni are actively sharing their journeys back with the institution?

At NCHMCT, the gap was clear. Alumni were building impressive careers after IHM, but their stories were scattered across platforms like LinkedIn or lost in silos. The institution had visibility but no ownership. Engagement existed but not contribution.

The challenge wasn’t reach. It was response.

The Objective: Turn Alumni Outcomes into Institutional Assets

Instead of running another engagement activity, the institution took a sharper approach:

“Can we systematically capture alumni journeys and make them visible, structured, and scalable?”

This led to the launch of “My Journey After IHM”, a focused storytelling initiative designed to turn alumni experiences into a living, growing institutional asset.

What Made This Campaign Different

This campaign wasn’t just executed differently. It was thought differently.

Instead of asking alumni for updates, the institution invited them to share their journeys. That shift made participation personal, not transactional. The narrative was intentionally alumni-first, creating space for individual stories that built ownership and encouraged more alumni to step forward.

Designed beyond a one-time campaign, each submission added to a long-term repository, creating sustained value for branding, engagement, and outreach. The institution moved from passively observing alumni success to actively capturing and owning these stories within its own ecosystem through a dedicated alumni engagement platform.

Key Differentiators

1

Alumni-First Narrative

Participation was personal, not transactional. Alumni were invited to share journeys, not fill in updates.

2

Built for the Long Term

Each submission added to a growing repository, creating sustained value for branding, engagement, and outreach.

3

Institution-Owned Stories

Alumni success moved from scattered platforms into a single institution-controlled ecosystem.

4

Structured and Scalable

The platform made contribution simple and repeatable, designed to grow with every new batch and season.

Alumni Voices: The Stories That Came In

What made the campaign truly powerful wasn’t just the number of responses. It was the depth of alumni success stories shared.

Story 1

I began my career in the hospitality sector as a Management Trainee, then joined the Indian Navy as a Short Service Commissioned Officer in logistics, rising to the rank of Lieutenant Commander over 12 years.

Post naval service, I took on leadership roles at MMMOCL, Bank of Maharashtra, Pawan Hans Limited, National Testing Agency, and ICMR. A key highlight was leading a COVID-19 vaccination drive benefiting around 2,000 individuals.

I currently serve as Deputy Director (HR and Administration) at PNGRB. Beyond work, I am a national-level swimmer, Ironman 70.3 finisher, marathon runner, and culinary award-winning chef.

Lieutenant Commander Vidyasagar Mehta holding Ironman jersey representing his achievements as swimmer, marathon runner and Deputy Director at PNGRB

Lieutenant Commander Vidyasagar Mehta

Deputy Director (HR and Administration), PNGRB

Story 2

Rajiv Makin began his career in 1972 as a Management Trainee with ITDC after graduating from IHM Pusa, managing operations across Kulu, Manali, Bodhgaya, and Sasan Gir before stepping into leadership roles.

In 1987, he led the opening of the first Indo-Soviet joint venture restaurant in Moscow. He later held senior positions including Resident Manager and General Manager, managing high-profile state banquets at Hyderabad House.

Rising from trainee to Director (Commercial and Marketing) on the ITDC Board, he received multiple national and international awards including the Lifetime Achievement Award (2010).

Rajiv Makin collage showing meetings with dignitaries and receiving hospitality industry awards reflecting his distinguished career with ITDC

Rajiv Makin

Director, Rajiv Makin and Associates

These weren’t just responses. They were reflections, milestones, and identity statements.

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The Outcome: From Low Response to Scalable Participation

The shift was immediate and measurable:

84
Alumni submissions within the campaign window
High
Significant increase in platform activity
1
Unified storytelling asset built

Diverse Participation

Responses came from across batches, roles, and geographies, a genuine cross-section of the IHM alumni community.

Increased Platform Activity

The campaign drove a significant increase in portal engagement. Alumni returned, contributed, and explored.

Rich Career Journeys Captured

Diverse, deeply personal stories were captured in one place, ready to be used for branding, outreach, and student inspiration.

A Lasting Institutional Asset

What was once scattered became one of the institution’s most valuable storytelling assets and it keeps growing.

“With AlmaShines, we were able to transform scattered alumni success stories into a cohesive, institution-owned ecosystem. For the first time, we could capture journeys at scale and turn them into a powerful narrative for the institution. The response was exceptional, but more importantly, it changed how we engage with our alumni community.”

Dr. Priyadarshan Lakhawat, Director Academics at NCHMCT

Dr. Priyadarshan Lakhawat

Director (Academics), NCHMCT

Where AlmaShines Made the Difference

Platform used: NCHMCT Alumni Portal on AlmaShines.

Driving this level of participation required more than just intent. Through the NCHMCT alumni portal on AlmaShines, the institution was able to structure the campaign, simplify contribution, and ensure consistent engagement, making it easy for alumni to respond and for the institution to capture value at scale.

“A special mention to Harsha from the AlmaShines team, whose involvement went far beyond execution. From shaping how we approached the campaign to ensuring it translated into real participation, her clarity and ownership played a key role in making this initiative successful.”

Dr. Abhinav Mishra, Lecturer at NCHMCT

Dr. Abhinav Mishra

Lecturer, NCHMCT

The Takeaway

Institutions don’t lack alumni success. They lack systems to capture and amplify it.

“My Journey After IHM” proved that when you create the right structure and intent, alumni don’t just engage. They contribute.

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